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  • Special Offer - Save 15%

    Use the below voucher code at the checkout to Save 15% when you spend over 25 CHF. Offer ends December 15th. Get hooked on brappz!

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    Special Offer - Save 15%

    Use the below voucher code at the checkout to Save 15% when you spend over 25 CHF. Offer ends December 15th. Get hooked on brappz!

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FAQs About Our Bra Straps and Accessories | Brappz

Where do you deliver?

We deliver brappz worldwide. Should there be restrictions in your country, we will send you an email letting you know. We do not deliver to PO Boxes.

 

How long is the delivery time?

We send our products with standard mail via Swiss Post. Expected delivery time in Switzerland is 1-2 business days, to Europe 3-6 business days and other countries between 7-14 business days.

 

How much is shipping?

Because we know you will love them... Shipping is on us in Switzerland

 

Do I have to pay extra duties, customs and taxes?

Orders to countries outside Switzerland may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. These additional charges must be rendered by you in order for your package to clear customs. Since customs policies vary widely from country to country, it is recommended that you investigate the relevant local laws in your country.

 

How many brappz fit on 1 hook?

You can wear as many as 5 brappz on each hook - up to you!

 

What size do I wear?

Our products come in 2 sizes: basic (360mm) and XL (500mm) For bra straps: If you use C & D cups, we recommend using at least 2 brappz on each side for additional support.

The elasticity and adjustment possibilities give added flexibility.

Is recommended for halter, crossed-back and bikini tops.

For all other uses they both work well as bracelets, shoelaces, necklaces, hair accessories.

 

How do I know the item will fit?

Refer to “what size do I wear”. Our products are one size only. Should you not be satisfied with the fit of an item, it can be returned/ exchanged within 7 days after delivery. All exchanges are subject to availability. Find further instructions of exchanges at the back of your invoice or refer to item 10 in Terms and Conditions.

 

How do I take care of my brappz?

We recommend removing hooks from the brappz before washing your clothes and wash brappz with water only. Glow-in the dark brappz should not be overexposed to the sun to maintain the glowing feature longer.

 

How can I cancel my order?

If you want to cancel an order, you can do this by sending an email within 24 hours of placing the order. Please state the order number found in your order confirmation and what items you wish to cancel. If the order has already been sent to you, you can still request a refund within 7 days after the delivery. ote that in such cases, return shipping costs will not be refunded. Naturally, the returned items must be in perfect condition. Read item 10 in our Terms and Conditions for complete information about return procedure.

 

I've lost my password, how can I get it back?

Instructions for how to find your password are available at the login page.

 

How can I contact you?

Our customer service team will assist you with order inquiries, delivery questions, returns and exchanges.


  • Phone: +41 22 5754180
  • E-mail: info@brappz.com
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